Bad Score, Bad Score - What You Gonna Do?

What you gonna do when they deny you?

I got my credit score the other day.  We’re about to refinance our house and this was the beginning of the process.  My score was always stellar - high 700’s at one time over 780.

This time my score was just below 720.  By some people’s standards, not bad. Well, in this lending climate it’s not great.

When I began selling real estate over 14 years ago, a score of 620 or higher was considered pretty good.  At the end of the last decade, 680 was the minimum needed to get favorable rates.  Last Spring, the minimum score needed for the good rates was 720, and now lenders say borrowers need a score of 730 to 740.

What drove down my score and what should borrowers pay attention to?

1.  My former husband had two credit card accounts that were closed, but for some odd reason were being reported with balances.  I never had this particular brand of credit card, but I was listed as an “authorized user.”  This was bad news for two reasons: first was the reported balances, and second was that these two cards, on top of my actual credit cards, skewed my ratios to look like I had way too much unsecured credit.

2.  I got in a fight a few years ago with a certain Visa issuer (Chase.)  One day, I decided to check my account on their site. This somehow changed my bills to paperless, but I didn’t realize the change had happened.  Subsequently, I read that this happened to scores of people.

I waited weeks for my bill, called Chase and told the rep I hadn’t received it, and his response was, “huh, we mailed it.”  A week later, still no bill. I again called and authorized a draft over the phone.  What did Chase do? They reported me as “seriously delinquent.”  More than 30 days late.

I called Chase again and begged.  Pleaded.  Explained that I’d had their stupid card for years and had never missed a payment.  Their response? “Well, you missed this one.”

What did I do then?  Totally peeved, I closed the account. Take that Chase!

Guess what that did to my credit report?

Again, this was bad news for two reasons: first was that I had a “serious delinquency” and the other was that the account stated, “delinquent, closed.”  That does not look good to the credit agencies.  Plus, a seasoned or older card is much more valuable on your score.

3.  Finally, two of my credit cards were nearly up to the credit limits.  Credit reporting agencies want to see your revolving credit be only about 30% of the limit.  So if you have more than one card, spread the love, but not more than 30% of it.  And of course, pay by cash as much as possible. That’s our new mantra - cash. Forget the miles. Use the cards a little to keep the credit agencies interested and your score high.

The good news is that these items can be relatively easily fixed for many people.

After 30 days, your score will begin to come up and it should happen pretty quickly.  MSN Money has written about fixing your credit score and you can check your credit report at Experian.  Keep in mind that you do not need to pay for your credit report, you can access a free one every year.  However, these reports typically do not include the FICO score that lenders use to evaluate you.

According to my lender, the basic fixes I did should positively impact my score in about a month.  If you’re thinking about buying or refinancing a house this year, begin to get your score straight now.  You may need more than 30 days or you may already be Platinum!


  1. US Education

    Hello! Thank you very much for that enlightening article

  2. Richard Rosenberg

    Quite interesting. I recently checked my account at Chase on-line and will have to be sure I get my paper bill. I noticed a place to go paperless but didn’t check it.

  3. Gretchen

    Chase apparently corrected that glitch in their system. I read that a few years ago many people were automatically switched to paperless statements unbeknownst to them. That was how the Chase system was set up. You would log into the system to see your account and your statements stopped. I read that they’d received complaints and corrected it so that now you need to actually choose to opt out of statements.

  4. Chicago Movers

    Very interesting, I’m currently looking for a house and just ran my credit score. I discovered some accounts that are open that i wasn’t aware of. This is really affecting my chances of getting a conventional loan for a house that i like. Before this i never knew how important credit score was.

  5. Critical Online Tips

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  6. improve credit score

    This was a great read for me. It amaze me every time that I find great stuff on the web for free. Thanks!

  7. Gretchen

    The scary thing is how fast it comes down, and how hard it is to get it back up. Good luck looking for that new house!

  8. Simmons Beautyrest NXG

    This is a great resource! People sometimes forget how important their credit score is. Thanks

  9. Beverly Golightly

    Thanks 4 The Good Post!! I found Free Annual Credit Report is definitely a excellent website to check my credit report and see my score 4 nothing. Anybody else used them?

  10. Kathy Torline

    Great article — I also use Free Annual Credit Report. It’s a great site.

  11. Gretchen - LifeStyle Denver

    UPDATE - We waited 30 days after paying down credit cards and having the credit bureaus remove the erroneous information. A new credit report revealed that in 30 days, my score went up to 780. It’s probably even higher now. With that score, we were able to refinance our house at the best available rates and cut our payment way down!

    Gretchen - LifeStyle Denver’s last blog post..Homebuyer Tax Credit Ends in 30 Days. Buyers Get Off the Fence Today!

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    […] I said in a recent article about credit scores, buyers’ initial scores need to be higher than ever to get the best rates.  Make sure you […]

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